Shipping policy

Processing Time
All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or public holidays.

Domestic Shipping (New Zealand)

  • Standard delivery: 3–7 business days

  • Express delivery (when available): 1–3 business days

  • Shipping rates are calculated at checkout.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking details.

Delays
While we aim to deliver on time, delays can occasionally occur due to courier or weather conditions.

Contact Us
If you have any questions about your order, please contact us at: hello.kiwiventure@gmail.com